National Rollouts Done Right
Implementing a new voice, data or security solution across thousands of locations – on time and within budget - may be one of the most daunting challenges faced by today’s corporate IT executive. The key to success is finding an experienced technology services partner - one capable of planning for and managing the complex logistics inherent in a nationwide rollout.
Wachter has been performing large scale rollouts and rapid deployments for some of the largest corporations in the world since 1996. Our Project Managers and rollout technicians have worked in a wide variety of retail, commercial and industrial environments. In addition to upgrading the site electrical, voice and data infrastructure, our project teams can also configure, install and turn-up your new system hardware.
Rollouts and rapid deployments are Wachter’s core business. Whether your project involves 100 or 10,000 sites, our proven methodology will ensure a viable project plan that meets your timeframe and financial objectives. Let our team of experts assist you when its time to deploy the next technology solution. Your IT staff will thank you.
Wachter's comprehensive rollout training ensures a consistent, high-quality execution of your regional or nationwide project.
- Project planning
Wachter will meet with your project team to develop a project plan that covers scheduling, expectations, performance metrics, project deliverables, reporting, and risk and contingency planning. Collaboration and documentation can be stored in TRUST, Wachter's online project management tool.
- Project-specific training
Wachter develops a training program for each project, covering customer environments, expectations, tools training (e.g. lifts, programming, driver safety), project tasks, technical training, and troubleshooting procedures. Training will include classroom and hands-on training supplemented by project documentation and online training through Wachter University.
- Project management updates
Wachter is in daily communication with our installation teams, gathering updates and project deliverables. Crews provide updates through a mobile TRUST application. Wachter will provide periodic status updates based on the mutually developed project plan. Updates may be via email and/or team conference call. Updates will include period subtotals and total for sites attempted, sites completed, and issues. This reporting will be sent to the customer and is in addition to what is available in Wachter's online project management tool, TRUST.
- Online project management & tracking tools
TRUST is Wachter's online project management tool and customers have full access to their projects. Schedules, status, and project deliverables are all available real-time through TRUST. Customers can also communicate issues, change orders, and other requests through TRUST to provide central tracking.